Customers who wish to pay their utility bills online, must now sign up for eCare. eCare is our new customer account information system. Using eCare customers may:
To sign up you will need your account number, the name on the account, and your meter number. All this information is on your bill, so please be sure to have a copy handy when signing up. You will also need a valid email address so the system can email your login information to you. If you have trouble signing up, please contact Customer Service at (704) 920-4399.
Please Note: A $2.75 convenience fee is applied to all online payments. To avoid paying this fee please use one of our no fee payment options. The following options do NOT require a processing fee: